Now live

Open-sourcing X support

Official X support is broken. Tickets vanish. Appeals go unanswered. We're building community-driven support — like GitHub Issues for X.


X support is a black hole

Millions of users lose accounts, face wrongful suspensions, or hit platform bugs with zero recourse. Support tickets go unanswered for months.

🕳️

Tickets Vanish

Submit a support ticket and watch it disappear into the void. No tracking, no updates, no accountability.

🔇

Appeals Ignored

Wrongful suspensions with no path to resolution. Automated rejections with no human review.

🎲

Luck-Based System

Getting help depends on going viral, knowing someone, or paying $8/mo and hoping for the best.


Community-driven support for X

OpenSupport brings transparency and accountability to X support. File issues publicly. Track resolution. Help each other.

📋

Public Issue Tracker

Every support case is visible, searchable, and trackable. No more shouting into the void.

🤝

Community Solutions

Users who've solved similar problems help others. Crowd-sourced knowledge beats waiting alone.

📊

Accountability Dashboard

Track resolution rates, response times, and common issues. Data-driven pressure for better support.


Simple, transparent, effective

No gatekeepers. No premium tiers for basic support. Just a community that actually helps.

01

File Your Issue

Describe your problem — suspended account, locked out, platform bug. Categorize it and add context.

02

Community Responds

Others who've faced the same issue share what worked. Upvotes surface the best solutions.

03

Track & Resolve

Follow your issue's progress. Mark it resolved. Build a knowledge base for everyone.

Submit a Support Ticket

Your ticket helps build a public record of X support failures. You control exactly what's public and what stays private.

🔓 Public Visible to everyone
🔒 Private Only you can see
⚙ Your choice You decide

Select the category that best matches your issue.

🚫
Suspension / Lock Appeal
🛑
Safety Report
Paid Features
🔒
Account Access
👽
Authenticity / Impersonation
👁
Privacy
©
Intellectual Property / DMCA
⚠️ PII Warning: Under US law (17 USC §512), DMCA notices and counter-notices are legally public documents. X is required to forward your full name and mailing address to the other party. OpenSupport will never share this information — but be aware of what X requires if you file directly with them.

Your X username. Default: private. Toggle below to make it public.

Share handle publicly? Making your handle public links this ticket to your profile and helps build pressure for resolution.
Private
📋 Suspension Details

We never store your ID — just whether you were asked for one.

🛑 Safety Report Details

Link to the post or profile you reported. Default: private.

Share reported URL publicly? May help others identify patterns of the same offender.
Private
Paid Features Details
🔒 Account Access Details
👽 Impersonation Details
Share impersonator URL publicly? Helps warn others about the fake account.
Public
👁 Privacy Details

Only the type of info — never the actual data.

© Intellectual Property Details
Share content URL publicly? Useful for others facing similar takedowns.
Private

Describe your issue in detail. What happened? When? What have you tried? This will be publicly visible — don't include personal info you want to keep private.

Paste URLs to screenshots or error messages. X's responses are useful for the community.

Share evidence publicly? Screenshots of X's responses help others. Make sure no personal info is visible in the screenshots.
Public
🔒 Private Information 🔒 Always private

These fields are never shared publicly. Only you can see them. Used for your own record-keeping and if we need to contact you.

Anything you want to remember but not share: ticket numbers, internal reference IDs, etc.

🔎 Before you submit — what's public

Browse Tickets

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Delete My Private Data

When you submitted a ticket, any private fields (email, phone, name) were stored separately and never included in the public GitHub issue. You can permanently delete that private data here.

This was returned when you created your ticket. Check your browser's localStorage or the API response.

Auto-fill from this browser: If you submitted tickets from this browser, your private keys may be stored locally.